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NutraSoft Privacy Policy

Learn how we collect, use, and protect your personal information when you use our food manufacturing software.

Last Updated: January 31, 2022

What information do we collect?

This privacy policy ("Policy") describes how Informatique Merkaz inc (NutraSoft) use and share personal information of users of this website, www.nutrasoft.ca (the "Site"). This Policy also applies to any of our other websites that post this Policy and any messages you send to the Company in email, text, or any other electronic messaging method. This Policy does not apply to websites that post different statements.

Informatique Merkaz inc. (NutraSoft) is committed to protecting the online privacy of its customers. We recognize the need to safeguard the professional and personal information entrusted to it by its customers, in an appropriate manner.

We get several different types of information about you in a range of ways:

Information You Give Us

We may collect personally identifying information such as your name, postal address, email address, phone number, username, password, demographic information (such as your gender and occupation) as well as other information you directly give us on our Site. We may also collect information from any messages you send to us, details about transactions you make on the Site, and your search queries on the Site.

Information We Get From Others

We may get information about you from other sources. We may add this to information we get from this Site.

Information Automatically Collected

We automatically log information about you and your computer. For example, when visiting our Site, we log your computer operating system type, browser type, browser language, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site.

Cookies

We may log information using "cookies." Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs.

Use of Personal Information

We use the information we collect from you to provide our food manufacturing software services and improve your experience. Specifically, we use your information to:

  • • Provide and maintain our services
  • • Process your transactions and manage your account
  • • Communicate with you about our services
  • • Provide customer support
  • • Improve our services and develop new features
  • • Comply with legal obligations
  • • Protect against fraud and abuse

We may use your information in the following ways:

Service Provision

  • • To provide you with information, products or services that you request from us.
  • • To provide you with alerts, newsletters, and other information that may be of interest to you.
  • • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
  • • To request feedback and contact you about your use of our Site.

Legal Compliance

  • • To enforce or apply our terms of service agreements, including for billing and collection purposes.
  • • To protect the rights and property of the Company, our agents, customers, and others.
  • • To comply with applicable laws and regulations.

Sharing of Personal Information

We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

We may share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

We may share your personal information:

Service Providers

  • • With trusted third-party service providers who assist us in operating our website and providing our services.
  • • These service providers are contractually obligated to keep your information confidential and secure.
  • • They may only use your information to perform specific services for us.

Legal Requirements

  • • When required by law or to comply with legal processes.
  • • To protect our rights, property, or safety, or that of our users.
  • • To prevent fraud or other illegal activities.

Business Transfers

  • • In connection with a merger, acquisition, or sale of all or part of our business.
  • • We may share information to protect the rights and property of Informatique Merkaz inc. (NutraSoft), our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.

Information Choices and Changes

You have several choices regarding your personal information:

Email Communications

Our marketing emails tell you how to "opt-out." If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.

Account Information

You may correct, amend, or delete inaccurate information at any time by logging into your account or contacting us directly.

Cookie Preferences

You can control cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our services.

Contact Information

We welcome your comments or questions about this privacy policy. You may also contact us at info@nutrasoft.ca

NutraSoft Privacy Officer

Email: privacy@nutrasoft.ca
Phone: 1-800-NUTRASOFT
Address: Informatique Merkaz Inc., Quebec, Canada

Changes to this Privacy Policy

We may change this privacy policy from time to time. If we make any changes, we will change the Last Updated date above. We encourage you to review this policy periodically to stay informed about how we protect your information.

If we make material changes to this policy, we will notify you by email or by posting a notice on our website before the changes take effect. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to Access

You have the right to request access to the personal information we hold about you.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal information.

Right to Erasure

You have the right to request deletion of your personal information in certain circumstances.

Right to Data Portability

You have the right to request your personal information in a structured, commonly used format.

Right to Object

You have the right to object to certain types of processing of your personal information.

To exercise any of these rights, please contact us at privacy@nutrasoft.ca. We will respond to your request within 30 days.

This privacy policy was last updated on January 31, 2022, and is effective as of that date.